VOIP phone – Is Your Phone Service Secure?

The emergence of security threats to systems follow the growth of VoIP services that provide a highly convenient and cost effective tool to make and receive calls over the Internet. To ensure the security of calls and information, it is necessary to find a supplier that can deal with the various security threats and potential problems. Here are some questions you to ask regarding security and potential breaches.

1. VoIP service is vulnerable to a DNS attack?
Denial of service attacks can clog VoIP servers deny service to other users. Professional VoIP service providers protect against such attacks by using firewalls, redundant servers, and around the clock monitoring.

2. VoIP calls can be intercepted by hackers?
Although not significant, there are always chances for hackers to listen to phone calls over the Internet. To protect yourself from malicious eavesdropping, should the VoIP provider uses encryption tools.

3. If you use encryption, making it Reduce Call Quality?
Processing increases with encryption. The more difficult the encryption, the greater the sound distractions such as noise, echo, and waiting, on call. Your VoIP service providers should adopt the hardware and software solutions that make encryption transparent to the service users.

4. How to test VoIP Services Software against vulnerability to hacker attacks?
To ensure the establishment of the VoIP systems that will resist attacks from hackers, systems must be tested by security experts for defects and potential problems. Known suppliers combines in-house testing and research with outside testing of VoIP systems by security professionals and specialists, to create highly secure system for you.

5. How to install updates and it is a cost involved in it?
Upgrading of VoIP services can bear unnecessary costs on you. Ask prospective contractors for the distribution of patches and how their systems can be integrated with the company’s own software update protocol to keep costs to a minimum.

6. Can stolen VoIP routers be disabled remotely?
A stolen VoIP router can create enormous problems for your business through information leaks. Ask your VoIP providers on how they deal with stolen routers and if they can be disabled remotely for keeping your account information safe and intact. Be aware of a service that cannot guarantee the security of confidential information.

7. For extra safety, it is possible to dial a VPN?
If you need to keep phone conversations private, even from the phone company, opt for a service that lets you make calls through virtual private networks. But keep all data within the VPN involves additional hardware and software costs.

8. VoIP service is vulnerable to scammers and impersonators?
Scammers can hijack the conversation and publish customer service representatives to collect personal account information. Hackers can access an open port and re-sell the minutes of the company’s VoIP account. To prevent these problems from creeping up, the service provider must regularly monitor VoIP service use looking for unusual activity or packet routing to countries with few known clients.

Even after deploying a VoIP service, it is important to ensure that you receive adequate and upgraded security that can tackle newer security threats over the internet. Creating and maintaining strong relationships with account representatives. In addition, stay informed, keep in touch with service providers and regularly check the vendor blogs.