Local service site www.WhichVoIP.co.za has been well accepted by South Africans since its release in September 2010, says site founder Mitchell Barker. “We always knew voice over IP was a topical subject, but we didn't expect to get the traction we have in such a short period of time.”
Through our relationships with the user community and the direct focus on gaining social creds, we have learnt a lot and adapted the way we position the components and content to ensure that the site remains as news-breaking and relevant as possible. We don't want once-off visitors, we want partnerships.
Since inception we have incorporated functionality such as an instant quotation facility, with a full ROI analysis, added some great content to the guide section, and dedicated forums per VOIP provider, which allows a user to see news just on their provider of choice.
This means people no longer have to subscribe to many publications and sift through to find the information they need. If they wanted to see what Telkom (as an example) is featuring in the news, they could log in directly to that forum, and choose the article they wish to read. From day one, the site was developed with ease of use as the number one priority.
We are now at a stage that is so important for us, and will take www.WhichVoIP.co.za to the next level. Many providers have embraced the site, and are now looking at how they can get involved. This is very exciting for us.
Today, site users purchase research reports for their chosen VOIP provider instantly online, tomorrow you may see a new section with reports by the VOIP provider, available for instant download. This will see VOIP providers using the site as a conduit to market for potential end-users and to attract partners.
This is an interesting concept, says Barker. We live in an online world and people are about convenience. What better way to give people what they want, and a repository for all things VOIP from a single portal.
www.WhichVoIP.co.za is South Africa's number one online VOIP research and reporting Web site, and provides users with a central view of VOIP telecoms operators in South Africa.
The site is dedicated to all things VOIP, with the ability to draw research reports on various VOIP providers, browse a directory of reputable providers, resellers, consultants and service partners, learn about VOIP, collaborate with other members in focused forum, have an opportunity to submit blogs, download articles, browse a technical FAQ section and even purchase components of VOIP online.
WhichVoIP.co.za will not only keep people who are investigating the technology and these providers informed prior to negotiation, but will also help providers and resellers benchmark their services, align contracts, and truly be able to offer their customer the best service, best suited to their business.
- ITWeb
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